The newly implemented e-challan system in Karachi is facing multiple glitches, creating widespread confusion and psychological stress for citizens.
Reports indicate that residents are receiving fines for violations they did not commit. Some citizens have received e-challans for vehicles they do not own, while others are receiving multiple fines in a single day.
In a recent incident, Faisal Sattar, a local resident of Gulshan-e-Iqbal, received a Rs 10,000 e-challan for a Suzuki Mehran, even though he owns a Suzuki Cultus. Faisal confirmed that the Mehran has never been in his possession and that his Cultus is silver, whereas the e-challan listed a red Mehran.
Faisal explained that his car has been parked at home for months, with a dead battery due to inactivity. Upon checking the registration on the Excise Department’s website, he discovered that the fine was issued for a vehicle registered as ASF 813, a 2003 Mehran, while his own car is ASF 613, a 2004 model. Due to an apparent registration mix-up, the e-challan for Rs 10,000 was mistakenly sent to him.
When Faisal visited the Traffic Police Facilitation Center to file a complaint, he was informed that the case would be referred to a committee before any resolution. The prolonged process has left him stressed and anxious, worrying about the number of visits to government offices required to clear the false charge despite having all necessary evidence.
Citizens have expressed concern over the system’s reliability and called for immediate technical corrections to prevent further undue stress and wrongful fines.
Post a Comment